Do you publish pricing?

Every cohort is scoped to the room — audience, duration, tool variant and the amount of customisation. Private cohorts are priced per facilitated day plus a materials fee per participant; programmes and the Adoption Lab are quoted as a whole, with the follow-ups included rather than sold separately. Book a discovery call and we will give you a straight number.

Can our team do this virtually, or does it have to be in person?

Both. Every course is designed for in-person or virtual delivery, and the one-day courses can be split into two half-days for shift-based or dispersed teams. In person tends to work better for the Adoption Lab and the governance days, where the table exercises carry the learning.

We're already paying for Copilot / Claude / ChatGPT. Can you train on that specifically?

Yes — that is the tool-specific track. C2 AI at Work is delivered against the platform you have licensed — Microsoft 365 Copilot, Claude, ChatGPT, or our own AI WorkPlace platform: the same spine and learning cycle, with every demonstration, exercise and prompt pack built for that tool. It is usually the fastest way to get value out of seats you are already paying for.

Will our staff be working with real company documents in the room?

Where it is appropriate, yes — training on live work is one of our four operating commitments, because it is the strongest driver of retention we know. It is only ever done under a data-handling rule agreed with you in advance, and the Paste Test exists precisely so people know what belongs where. If your environment calls for anonymised material, we work that way instead.

Are the certificates accredited?

No, and we will never let a sales conversation imply otherwise. AI-Ready Practitioner and AI-Ready Organisation are Bespoke AI Solutions certificates of completion and readiness. What makes them worth having is the evidence behind them — an observed capstone on real work and a measured 90-day adoption review — not the word "certified".

How is this different from a vendor academy or an online course?

Vendor academies teach the tool; online courses teach the concept. Neither is built on your work, and neither comes back at 30 and 90 days to see whether anything changed. Our facilitators also build and integrate AI systems for a living, so the judgement in the room is a practitioner's, not a presenter's.

Are you vendor-neutral?

Our tool-evaluation and policy courses are deliberately vendor-neutral — that is what makes them useful to associations, public-sector bodies and anyone who has to justify a tool choice. Where we hold a partner relationship with a platform, we say so plainly in the room.

Is there funding available for employer training?

Often, yes. Several provincial and federal programmes support employer-led skills training, and AI is a listed priority in a number of them. Ask us during the discovery call — we will point you at what may apply to your organisation and help you shape the application.

AI Training & Change Management

We turn AI curiosity into AI capability

Training built on the work your people actually do — from a half-day on AI basics to a full governance and adoption programme — leaving them with tools they use the next morning, and measuring whether the habit held ninety days later.

Build your programme Browse the course catalogue

I'm buying training for

Nobody in-house to build this, and a big consultancy won't return your call.

20–500 staff, owner- or GM-led, a small or outsourced IT function and no internal L&D team.

What you're actually worried about: Spending money on something that gets used twice and abandoned — while competitors pull ahead.
How we approach it: We sit with your team, not send a deck. Foundations and applied days built on your actual work, a half-day on which tools are safe, and a follow-up structure that checks the habit held.

Where teams like yours start

Two days: C1 Foundations + C2 AI at Work, then the AI-Ready Practitioner pathway.

C1AI Foundations for the Workplace1 day
C2AI at Work: Your Real Workflows1 day
C3Choosing and Trusting AI ToolsHalf day

Talk to us about this

Build your programme

Three questions. One recommended programme.

Tell us who is in the room and how much time you have, and we'll assemble the courses that fit — and what your team walks out with.

1Who's in the room?

2How much time can you give it?

3Which tools do you already pay for?optional

Recommended programme

Foundations + AI at Work

Two days

C1AI Foundations for the WorkplaceBasics
C2AI at Work: Your Real WorkflowsApplied

C1 AI Foundations for the Workplace + C2 AI at Work: Your Real Workflows.

Your team walks out with

Prompt cheat sheet
Safety & judgement checklist
Baseline confidence score
Completed prompt-and-refinement cycle
Personal prompt library (5 working prompts)
Refined role-relevant work product

Natural next step

Add C3 Choosing Tools to complete the AI-Ready Practitioner pathway.

Request this programme

Every programme is scoped to your room. No prices on the page — a straight number on the call.

Course catalogue

Six courses. One ladder from first contact to organisational adoption.

Basics, applied skills, governance, and adoption — each course specified by who it's for, what they can do afterwards, and the artefacts it leaves behind. Courses marked recommended are where SMB teams usually start.

Basics1 day12–20 participantsRecommended for you

C1AI Foundations for the Workplace

How to use AI safely, clearly and effectively — for people starting from zero.

Who it's for

All staff, no technical background assumed — administrators, operations, client-facing teams, managers, analysts, executives.

Prerequisites

None. This is deliberately the entry point, and the confidence check in the first thirty minutes makes it safe to admit.

By the end, participants can

Explain what a large language model is in plain, non-technical language
Identify where these tools are strong and where they fail
Write a structured prompt using role, task, context, output format and constraints
Improve a weak prompt through a refinement cycle
Apply basic privacy, accuracy and human-review judgement

What they leave with

Prompt cheat sheet
Safety & judgement checklist
Baseline confidence score
Completed prompt-and-refinement cycle

Format

One instructor-led day (9:00–4:30), in person or virtual. Seven modules with hands-on practice in every one — participants are using a tool within the first 30–45 minutes. Can be split into two half-days for shift-based or dispersed teams.

Pairs with

Enquire about C1

Opens the contact form with this course pre-filled.

Pathways

Stack the courses. Earn the evidence.

Two pathways give individuals something to put on a CV and give organisations a readiness statement they can show a board. Assessment is practical and observed — not examined.

Individual

AI-Ready Practitioner

C1C2C3

What it certifies

Demonstrated a structured prompt-and-refinement cycle on a real work task
Built a personal prompt library
Passed the tool-evaluation and data-triage exercises

Team or business unit

AI-Ready Organisation

C1C2C3C4C5

What it certifies

Holds an approved AI use policy and a decision-rights map
Has a mapped workflow with prioritised use cases and agreed guardrails
Completed a measured 90-day adoption review — issued as a written readiness statement with the evidence attached

These are Bespoke AI Solutions certificates of completion and readiness, not an accredited qualification. What makes them worth having is the evidence behind them: an observed capstone on real work and a measured 90-day review.

Tool-specific track

You're already paying for this. Let's get the value out of it.

Most organisations have bought the licences and are not getting the value. The seats are paid for every month; the people have tried the tool once, got a mediocre answer, and stopped.

Every variant below is C2 AI at Work — the same spine, the same learning cycle — with the demonstrations, exercises and prompt pack built against the named tool. It feels bespoke to the room because the applied half is.

That includes AI WorkPlace, our own enterprise AI platform — the one tool on this list we can teach from the inside.

Where we usually start

A seat-utilisation review: what you are spending against what your people actually do with it. It tends to make the case on its own.

Microsoft 365 Copilot

All staff in Microsoft-tenant organisations

What we teach: Copilot inside Word, Outlook, Teams and Excel — where it draws its context from, and what it can and cannot see.
Why it's under-used: It switched on and nobody told them. Most people tried it once, got a mediocre answer, and stopped.

Claude (Teams / Enterprise)

Knowledge workers, analysts, ops and comms teams

What we teach: Projects and shared context, artefacts, connectors, and Cowork — delegating multi-step work across real files rather than prompting for text.
Why it's under-used: Treated as a better search box rather than a working environment. The agentic mental model is different from chat, and nobody has taught the difference.

AI WorkPlaceOurs

Organisations that need secure, grounded answers from their own documents and systems

What we teach: Our own model-agnostic enterprise AI platform — taught by the people who built it. Secure retrieval across your files and systems, answers with citations, and how to structure knowledge so it can be found.
Why it's under-used: Bought for secure search, used like a chat box. Asking good questions of your own data is a skill, and it is the one that pays back fastest.

Claude Code

Developers, data and technical teams

What we teach: Working in a codebase, delegating multi-step engineering tasks, and reviewing what comes back.
Why it's under-used: Adopted individually by the keenest engineer and never spread to the team.

ChatGPT (Team / Enterprise)

All staff

What we teach: Custom GPTs, projects, and the workspace-versus-personal-account distinction.
Why it's under-used: Highest consumer familiarity, which cuts both ways — habits formed on the free tier transfer badly.

The system we built for you

The team that will use what we deployed

What we teach: Whatever we integrated or automated, taught by the people who built it.
Why it's under-used: Adoption is the difference between a system being used and a system being shelved.

How we make it stick

“Make it stick” has to mean something specific — or it's a slogan.

Four commitments we hold every course and every facilitator to. Each one is a thing most training providers do not do.

Train on live work, never on toy examples

Every applied exercise is built around a real artefact the participant brought — their bulletin, their board agenda, their customer email — collected in advance under an agreed data-handling rule.

Leave artefacts, not slides

A participant who leaves with notes has learned something. One who leaves with a working prompt library, a filled-in checklist and a template has changed something. Every course is designed backwards from what it leaves behind.

Teach the tool and the rules in the same room

The question "can I paste this?" arrives in minute four of the first hands-on exercise, not in a policy review six months later. Our Paste Test and decision-rights exercises put governance in front of the person doing the work.

Measure adoption, not attendance

We baseline confidence at the start, re-measure at the close, and follow up at 30 and 90 days on actual use — not satisfaction. Satisfaction sheets measure whether the day was enjoyable. We are selling whether the habit held.

Our learning cycle

The spine of every course we run

Confidence is baselined at the start and re-measured at the close. Actual use is checked at 30 and 90 days.

1Understand
Concepts in plain English — removing mystery, fear and jargon.
2Try
Hands on a tool within the first 30–45 minutes, and often.
3Reflect
What worked, what failed and why — judgement over blind trust.
4Apply
Realistic workplace tasks so relevance is immediate.
5Improve
Refine prompts and outputs — AI work is conversational, not one-and-done.

Why now

The gap isn't tools. It's translation.

Canada's own diagnosis is that businesses don't lack AI tools — they lack the ability to translate those tools into their own work. That is a training and change-management problem.

< 1 in 4

Canadians report having received any AI training

KPMG–University of Melbourne trust study, cited in Canada's National AI Strategy (2026)

78%

of non-adopting firms don't see how AI benefits what they provide

Statistics Canada, cited in Canada's National AI Strategy (2026)

12% → 60%

federal target for business AI adoption by 2034

Canada's National AI Strategy (2026)

Ways to work with us

From a single half-day to a licensed curriculum.

Training is scoped to your room, not sold off a shelf. These are the shapes an engagement usually takes.

Private cohort

One course from the catalogue, run for your people alone — so the examples and exercises are built from your actual work. In person or virtual, half a day to two days.

Best for · Teams booking training for the first time, or closing one specific gap.

Programme

A stacked pathway — Practitioner or Organisation — delivered as one engagement across a quarter.

Best for · Teams who want a credential and a measured outcome, not a one-off day.

Embedded adoption workstream

Training scoped as the adoption phase of an automation, integration or platform we deliver for you.

Best for · Every build engagement. Adoption is what makes the system pay for itself.

Annual training retainer

A committed number of delivery days and materials access across a year, drawn down as needed.

Best for · Associations and mid-market clients with rolling intakes.

Materials licence & train-the-trainer

We certify your own people to deliver our curriculum internally, under licence.

Best for · Enterprise L&D functions that need scale beyond our calendar.

Keynotes & conference breakouts

Plenary sessions and 2–3 hour breakouts for member conferences and all-hands events.

Best for · Associations and unions bringing AI to a whole membership at once.

Ask us about employer training grants

Provincial and federal programmes often offset a meaningful share of employer-led skills training, and AI is a listed priority in several. We'll point you at what may apply and help you shape the application.

Frequently Asked Questions

Straight answers on format, data handling, certificates and funding

Still have questions? We're here to help!

Contact Our Team

Taught by the people who build the systems

Our programmes are led by Nick, Head of Training, with Jordan, CEO, on the governance and executive tracks. Between them: nearly four decades of operational leadership, change management and hands-on AI implementation.

We are not presenters reading a vendor deck. We automate, integrate and deploy AI for clients every week — and the judgement that comes from doing the work is what we bring into the room.

500+

Professionals trained

Industries, public and private sector

30 / 90

Day follow-ups on actual use, not satisfaction

Ready to move your team from curious to capable?

A discovery call is free, takes 45 minutes, and comes with zero pressure. Tell us who is in the room and what they need to be able to do on Monday — we'll tell you honestly what it will take.

Book a Discovery Call See all services

Or call (604) 907-2247 · hello@bespokeais.ai