Do you publish pricing?

Every cohort is scoped to the room — audience, duration, tool variant and the amount of customisation. Private cohorts are priced per facilitated day plus a materials fee per participant; programmes and the Adoption Lab are quoted as a whole, with the follow-ups included rather than sold separately. Book a discovery call and we will give you a straight number.

Can our team do this virtually, or does it have to be in person?

Both. Every course is designed for in-person or virtual delivery, and the one-day courses can be split into two half-days for shift-based or dispersed teams. In person tends to work better for the Adoption Lab and the governance days, where the table exercises carry the learning.

We're already paying for Copilot / Claude / ChatGPT. Can you train on that specifically?

Yes — that is the tool-specific track. C2 AI at Work is delivered against the platform you have licensed — Microsoft 365 Copilot, Claude, ChatGPT, or our own AI WorkPlace platform: the same spine and learning cycle, with every demonstration, exercise and prompt pack built for that tool. It is usually the fastest way to get value out of seats you are already paying for.

Will our staff be working with real company documents in the room?

Where it is appropriate, yes — training on live work is one of our four operating commitments, because it is the strongest driver of retention we know. It is only ever done under a data-handling rule agreed with you in advance, and the Paste Test exists precisely so people know what belongs where. If your environment calls for anonymised material, we work that way instead.

Are the certificates accredited?

No, and we will never let a sales conversation imply otherwise. AI-Ready Practitioner and AI-Ready Organisation are Bespoke AI Solutions certificates of completion and readiness. What makes them worth having is the evidence behind them — an observed capstone on real work and a measured 90-day adoption review — not the word "certified".

How is this different from a vendor academy or an online course?

Vendor academies teach the tool; online courses teach the concept. Neither is built on your work, and neither comes back at 30 and 90 days to see whether anything changed. Our facilitators also build and integrate AI systems for a living, so the judgement in the room is a practitioner's, not a presenter's.

Are you vendor-neutral?

Our tool-evaluation and policy courses are deliberately vendor-neutral — that is what makes them useful to associations, public-sector bodies and anyone who has to justify a tool choice. Where we hold a partner relationship with a platform, we say so plainly in the room.

Is there funding available for employer training?

Often, yes. Several provincial and federal programmes support employer-led skills training, and AI is a listed priority in a number of them. Ask us during the discovery call — we will point you at what may apply to your organisation and help you shape the application.

AI Training & Change Management

We turn AI curiosity into AI capability

Practical training built on the work your people actually do. They leave with tools they use the next morning, and we check the habit held ninety days later.

Find your starting point Browse the courses

Six courses, three tracks
From a half-day on the basics to a full adoption programme
Built on your real work
In person or virtual, delivered across Canada
Measured at 30 and 90 days
We follow up on actual use, not satisfaction scores

Why now

The gap isn't tools. It's translation.

Canada's own diagnosis is that businesses don't lack AI tools. They lack the ability to apply those tools to their own work, and that is a training and change-management problem.

< 1 in 4

Canadians report having received any AI training

KPMG–University of Melbourne trust study, cited in Canada's National AI Strategy (2026)

78%

of non-adopting firms don't see how AI benefits what they provide

Statistics Canada, cited in Canada's National AI Strategy (2026)

12% → 60%

federal target for business AI adoption by 2034

Canada's National AI Strategy (2026)

How we teach

Four commitments behind every course

What “make it stick” means in practice. We hold every course and every facilitator to these standards.

Train on live work, never on toy examples

Every applied exercise is built around a real artefact the participant brought — their bulletin, their board agenda, their customer email — collected in advance under an agreed data-handling rule.

Leave artefacts, not slides

A participant who leaves with notes has learned something. One who leaves with a working prompt library, a filled-in checklist and a template has changed something. Every course is designed backwards from what it leaves behind.

Teach the tool and the rules in the same room

The question "can I paste this?" arrives in minute four of the first hands-on exercise, not in a policy review six months later. Our Paste Test and decision-rights exercises put governance in front of the person doing the work.

Measure adoption, not attendance

We baseline confidence at the start, re-measure at the close, and follow up at 30 and 90 days on actual use — not satisfaction. Satisfaction sheets measure whether the day was enjoyable. We are selling whether the habit held.

Our learning cycle

The spine of every course we run

Confidence is baselined at the start and re-measured at the close. Actual use is checked at 30 and 90 days.

1Understand
Concepts in plain English — removing mystery, fear and jargon.
2Try
Hands on a tool within the first 30–45 minutes, and often.
3Reflect
What worked, what failed and why — judgement over blind trust.
4Apply
Realistic workplace tasks so relevance is immediate.
5Improve
Refine prompts and outputs — AI work is conversational, not one-and-done.

Course catalogue

Six courses in three tracks

Each course is defined by who it's for, what participants can do afterwards and what they take away. Run one on its own, or combine them into a programme.

Track 1

Foundations

Confident, safe, everyday use — first on general tasks, then on your own workflows.

Track 2

Governance

Which tools are safe, what may be pasted where, and who decides.

Track 3

Adoption & Leadership

Turning fluency into a measured adoption plan, and equipping the sponsor who leads it.

Tool-specific training

Get full value from the tools you already license

Many organisations pay for AI licences that go largely unused. People try the tool once, get a mediocre answer and stop.

Each option below is our AI at Work course, using the same structure and learning cycle, with the demonstrations, exercises and prompt pack built for that specific tool.

That includes AI WorkPlace, our own enterprise AI platform — the one tool on this list we can teach from the inside.

Where we usually start

A seat-utilisation review comparing what you spend with how your people actually use the tool. It usually makes the case on its own.

Microsoft 365 Copilot

All staff in Microsoft-tenant organisations

What we teach: Copilot inside Word, Outlook, Teams and Excel — where it draws its context from, and what it can and cannot see.
Why it's under-used: It switched on and nobody told them. Most people tried it once, got a mediocre answer, and stopped.

Claude (Teams / Enterprise)

Knowledge workers, analysts, ops and comms teams

What we teach: Projects and shared context, artefacts, connectors, and Cowork — delegating multi-step work across real files rather than prompting for text.
Why it's under-used: Treated as a better search box rather than a working environment. The agentic mental model is different from chat, and nobody has taught the difference.

AI WorkPlaceOurs

Organisations that need secure, grounded answers from their own documents and systems

What we teach: Our own model-agnostic enterprise AI platform — taught by the people who built it. Secure retrieval across your files and systems, answers with citations, and how to structure knowledge so it can be found.
Why it's under-used: Bought for secure search, used like a chat box. Asking good questions of your own data is a skill, and it is the one that pays back fastest.

Claude Code

Developers, data and technical teams

What we teach: Working in a codebase, delegating multi-step engineering tasks, and reviewing what comes back.
Why it's under-used: Adopted individually by the keenest engineer and never spread to the team.

ChatGPT (Team / Enterprise)

All staff

What we teach: Custom GPTs, projects, and the workspace-versus-personal-account distinction.
Why it's under-used: Highest consumer familiarity, which cuts both ways — habits formed on the free tier transfer badly.

The system we built for you

The team that will use what we deployed

What we teach: Whatever we integrated or automated, taught by the people who built it.
Why it's under-used: Adoption is the difference between a system being used and a system being shelved.

Find your starting point

Answer four questions. Get a recommended programme.

Tell us about your organisation, who is in the room and how much time you have. We'll suggest the courses that fit and show what your team walks out with.

1What kind of organisation are you?

2Who's in the room?

3How much time can you give it?

4Which tools do you already pay for?optional

Recommended programme

Foundations + AI at Work

Two days

AI Foundations for the WorkplaceBasics
AI at Work: Your Real WorkflowsApplied

How we approach SMB teams

We sit with your team, not send a deck. Foundations and applied days built on your actual work, a half-day on which tools are safe, and a follow-up structure that checks the habit held.

Your team walks out with

Prompt cheat sheet
Safety & judgement checklist
Baseline confidence score
Completed prompt-and-refinement cycle

Natural next step

Add C3 Choosing Tools to complete the AI-Ready Practitioner pathway.

Request this programme

Every programme is scoped to your team. We'll give you a clear quote on the call.

Ways to work with us

From a single half-day to a full programme

Every engagement is scoped to your team. Combine courses into a certificate pathway, or choose the format that suits how you buy training.

Certificate pathways

Individual

AI-Ready Practitioner

Includes

AI Foundations for the Workplace
AI at Work: Your Real Workflows
Choosing and Trusting AI Tools

What it certifies

Demonstrated a structured prompt-and-refinement cycle on a real work task
Built a personal prompt library
Passed the tool-evaluation and data-triage exercises

Team or business unit

AI-Ready Organisation

Includes

AI Foundations for the Workplace
AI at Work: Your Real Workflows
Choosing and Trusting AI Tools
AI Policy and Decision Rights
The Adoption Lab

What it certifies

Holds an approved AI use policy and a decision-rights map
Has a mapped workflow with prioritised use cases and agreed guardrails
Completed a measured 90-day adoption review — issued as a written readiness statement with the evidence attached

These are Bespoke AI Solutions certificates of completion and readiness, not accredited qualifications. Their value is the evidence behind them: an observed capstone on real work and a measured 90-day review.

Engagement formats

Private cohort

One course from the catalogue, run for your people alone — so the examples and exercises are built from your actual work. In person or virtual, half a day to two days.

Best for: Teams booking training for the first time, or closing one specific gap.

Programme

A stacked pathway — Practitioner or Organisation — delivered as one engagement across a quarter.

Best for: Teams who want a credential and a measured outcome, not a one-off day.

Embedded adoption workstream

Training scoped as the adoption phase of an automation, integration or platform we deliver for you.

Best for: Every build engagement. Adoption is what makes the system pay for itself.

Annual training retainer

A committed number of delivery days and materials access across a year, drawn down as needed.

Best for: Associations and mid-market clients with rolling intakes.

Materials licence & train-the-trainer

We certify your own people to deliver our curriculum internally, under licence.

Best for: Enterprise L&D functions that need scale beyond our calendar.

Keynotes & conference breakouts

Plenary sessions and 2–3 hour breakouts for member conferences and all-hands events.

Best for: Associations and unions bringing AI to a whole membership at once.

Ask us about employer training grants

Provincial and federal programmes often offset a meaningful share of employer-led skills training, and AI is a listed priority in several. We'll point you to what may apply and help you prepare the application.

Who teaches it

Taught by the people who build the systems

Programmes are led by Nick, Co-founder & Head of Training, with Jordan, Co-founder & Director, on the governance and executive tracks. Between them they bring nearly four decades of operational leadership, change management and hands-on AI implementation.

We automate, integrate and deploy AI for clients every week, and that practical judgement is what we bring into the room.

20+

Years of digital transformation experience

Industries, across the public and private sector

30 / 90

Day follow-ups on actual use, not satisfaction

Frequently Asked Questions

Straight answers on format, data handling, certificates and funding

Still have questions? We're here to help!

Contact Our Team

Ready to move your team from curious to capable?

A discovery call is free and takes 45 minutes. Tell us who is in the room and what they need to be able to do, and we'll give you an honest view of what it will take.

Book a Discovery Call See all services

Or call (604) 907-2247 · hello@bespokeais.ai